Nexus Padel is executing over 20 concurrent projects, many of which involve IT systems — from CRM consolidation and e-commerce upgrades to sustainability tracking and acquisition integrations. Alicia’s team is constantly pulled into overlapping initiatives, often without full visibility into:
- Which systems are being touched
- Where integrations exist
- Which departments or sites rely on which tools
- Whether legacy systems are still in use or can be retire
This lack of clarity increases the risk of downtime, duplicated effort, and missed dependencies — especially during cloud migrations, system decommissions, or vendor transitions.
